Delivery and Refund Policy
VIDI skincare does not ship to: Cuba, Iran, North Korea, Libya, Balkans, Cote d’Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe
If you wish to query a delivery please contact us at via the Contact Us Page on this website.
If you wish to query a delivery please contact us via the Contact Us page on this website
This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier.
VIDI Skincare will not be responsible for parcels lost or damaged in transit if you choose not to insure.
If you have any enquiries regarding this document please visit our website at Contact Us page on this website.